Terms & conditions of SMMLAK
By placing an order on the SMMLAK site, you automatically accept all the rules mentioned on this page.
SMMLAK Company can change the terms of service before notice, and reserves this right.
We ask that you read all the terms of service before placing any order, to ensure that you are up to date with any changes to the terms.
You will use the SMMLAk website in a manner that complies with all agreements entered into with Telegram – Instagram – Twitter – YouTube – Facebook and other Social Media Sites on their Terms of Service and Rules page.
By using SMMLAK services, you agree that you understand and are aware of the following conditions:
1- You are aware of the risks associated with social media marketing and their derivatives.
2- You must accept all risks related to the use of SMMLAK services and digital marketing transactions and their derivatives.
3- SMMLAK is not responsible for the risks caused by social media and adverse consequences.
SmmLak Terms of Services
Please read all the following conditions carefully, so that you don’t have any problems in continuing to cooperate with SmmLak.
You should be careful that you cannot have more than one active order of the same type of service for each link at the same time.
For example, you cannot register two Instagram follower service orders for your page at the same time. Or you cannot use two types of real and fake Telegram members at the same time.
You must first allow your first order to complete, then place your next order.
It should be noted that, before placing an order, check that you do not have another active order in this link, otherwise your order will be canceled.
If you enter the wrong link or if you enter your link in a format other than the format requested from you, your order will be automatically placed in the completed status in SmmLak Panel, and the cost will be deducted from your balance, and The charge will not be returned to your balance.
Please be careful in entering your link.
If your social media content is banned, and you place an order for it, your order may be placed in a completed status. But in fact you do not receive a service.
Then your order will be rejected in our panel, and its cost will be deducted from your balance.
Note that such orders cannot be tracked and refunded.
1- You can request to cancel the order if there is a cancel button for that service, or if it is mentioned in the description section that you can cancel this service.
2- If your order is not completed within the time specified in the service description, you can request cancellation and refund through a ticket to our support.
Note that update notifications on SmmLak Telegram channel are part of the service description.
In this case, the amount made will be deducted from your balance, and the remaining amount will be returned to your balance. Please note that you must register your request before completing the order.
3- If your order was made incorrectly by the SmmLak panel, and the specifications of the service you received are different from the service you have chosen, you can request a cancellation and refund. Execution speed, start time and drop rate are not among these specifications.
4- If your support request in the ticket of that order remains unanswered for more than 24 hours, you can request to cancel the order, and the amount deducted from the order will be returned to your balance.
5- If the link entered to register the order is wrong, or you change your link after placing the order, your order will be automatically placed in the status of completion or canceled without completion. And the order amount may not be returned to your balance.
Note that it is not possible to track such orders. So try to check the link before placing the order and do not change it until the order is completed.
This also applies to orders with long delivery times such as automated social media visits.
6- If you place several orders of the same service for a specific link at the same time, your orders may be automatically placed in completed or canceled status.
In this case, the amount of the order may be deducted from your balance, and the amount may not be returned to your balance. Also, such orders may not be tracked.
Make sure you don't have more than one active order from the same service for a particular link. Let the first order complete, then place your next order.
7- The waiting time to cancel your order is up to 12 hours from the time of placing the order. If your order is completed on our server before this time, it will not be possible to refund the money.
8- The request to cancel the order due to slow speed or delay in the start time is valid only when this delay has not been notified to you in the service description or notification channels. or contradict the description of the desired service. In this case, you can request a refund.
9- The request to cancel the delay of the order at the time of starting the order is valid only when your order is being processed or under review. Otherwise, the cancellation request will not be considered.
10- If you make a mistake when placing an order, for example, if you enter your link incorrectly or choose the wrong service, it is not possible to cancel the order. And our server will automatically make your order.
11- The time allowed to protest the existence of mistakes in the specifications and quality of services for your order is up to 6 hours after the final status of the order (canceled or partial or completed). Your requests will not be processed after this deadline. So check your orders after they are completed, so that we can handle your request quickly if there is a problem.
12- Note that any cancellation or refund request must be accompanied by complete documentation. Without submitting the documents, it will not be possible to review the application. But if you register your request with documents, our team will respond to your request quickly.
13- The responsibility of placing similar and multiple orders for a specific link is considered as internal interference, as well as placing orders for a specific link on other websites and also placing orders for unauthorized sources is considered as external interference.
In this case, it is the responsibility of the user, and SmmLak does not take any responsibility.
Be careful, that it is not possible to follow up or request support for such orders.
If you have a group or channel in Telegram, and you use Hebrew for their name or content, you should know that Telegram has strict policies in this regard.
If you order a service from our panel for one of these groups or channels, the order may not be completed.
We recommend that if you have such a channel or group in Telegram, before placing an order for that group or channel in our panel, be sure to discuss this issue with the support team, so that we can guide you.
If you have placed an order in other panels, or if you have placed your order with someone else, please wait for them to complete your order, then place your order in the SmmLak panel.
Or if you have registered your order in the SmmLak panel , you must first wait for your order to be completed, then register your new order on other sites or panels.
If you place your order for a link in two or more panels at the same time, it may cause irreparable interference.
In case of external interference, it is not possible to follow up on the SmmLak site in case of problems.
Some SmmLak panel services have an option "Cancel". You can use this option for your orders and cancel your order.
But some of the services available in the SmmLak panel do not have the "Cancel" option, and you cannot cancel your registered order in any way, unless the order is completed or canceled automatically.
Note that the slow completion of any service is not a reason to cancel it.
All information mentioned in the description of the services, including (start time, speed, etc.) are estimates.
It may change at the time of placing your order due to unforeseen conditions and restrictions from that social network, or there may be interference from the same social media.
Some SmmLak panel services have the ability to refill, this does not mean that it will compensate for the loss of followers, members, likes, subscribers, etc. previous(earlier). For high number starts, refills may not work well.
If the current number of followers, members, likes, subscribers, etc. of your account is less than the starting number registered for the order, their refilling will be disabled.
If the services that have auto-refill option, and this feature does not work for those services, just send a ticket with documents to our support team, then our team will solve your problem as soon as possible.
Some SmmLak panel services have two types of drop guarantee (refills). Guarantee with time limit (7 days, 14 days, etc.) and guarantee with amount limit (up to 5 times the order amount or up to 10 times the order amount). Be sure to pay attention to the description of each service.
When a service is under warranty, the start of the order, not its completion, is used to determine how many days the warranty remains.
In other words, if you use a service with a 3-day guarantee and it takes more than 3 days to complete. Your order the drop may for any reason during the order and before it is completed, and SmmLak site will not be responsible for it.
The description of each service in SmmLak panel includes the estimated time for order processing. In addition, SmmLak telegram channel updates and other information related to status changes and service quality are provided in the description of that service, and are prioritized.
Therefore, please pay attention to the explanations and notices of our services before placing an order.
At least 24 hours must have passed since your order was completed before you can reapply.
To place a refill order for a link, first let its previous refill complete.
There is an estimated drop rate for each service.
The minimum drop is between 5 and 20%, the average drop is between 20 and 50% and the maximum drop is between 50 and 100%.
But keep in mind that these drop rates are estimates, and can change based on your channel or account, as well as social media status and other factors.
about the drop is only an estimate and guess based on the service's past performance, and SmmLak disclaims any responsibility for the accuracy of this estimate.
SmmLak Terms of Payments
These Payment Terms and Conditions apply to your use of digital currencies as your chosen payment method. Please read these terms and conditions carefully.
You agree and confirm that you adhere to all the terms and conditions mentioned below for payment using cryptocurrency payment methods.
If you do not agree with the payment terms and conditions of the SmmLak site, you can use other payment methods, or call our support, so that we can guide you.
You have two ways to pay crypto in SmmLak Panel:
1- Crypto payment gateways
2- Crypto payment manually
In payment gateway methods such as Coinbase,NowPayments Coinayment, etc., the time to complete the payment process depends on the network structure of that payment method. In some payment gateways, the payment process may take up to 30 minutes.
But don't worry, if you have paid the amount correctly, SmmLak panel will automatically charge your account after receiving the amount.
Conditions for returning funds from SmmLak account balance to the user's account are possible only in the following cases:
1- If the delivery of the order takes more than 10 days from the time announced in the description of each service, the user has the right to request the return of the balance of his account.
Note that reviewing this issue requires sending an email or ticket along with complete documents for review. Please note that this review may take approximately one to two weeks.
Also keep in mind that the updated notice on the SmmLak website and the SmmLak Telegram channel is part of the service description and has a higher priority than it.
2- If your account has been dormant or inactive for more than four months, you can submit a refund request for the remaining amount in your account balance on SmmLak Panel one week before the account expires or one week after.
3- Be careful in choosing the payment amount. In case of transfer with the wrong amount, it is not possible to refund the payment.
1- If you want to pay manually, check before paying that the payment method you want is still active on the SmmLak website and is available in the list of payment gateways and networks in the add fund section.
2- After you have successfully paid your money manually, you need to send the payment information to our support team through a ticket in SmmLak panel.
Then our team will check your transaction, and if your money has been deposited into our account, your account balance will be charged in SmmLak panel.
In the add fund section of the SmmLak platform, there is a minimum and maximum recharge amount for each payment method.
Before you deposit any amount to our account, please make sure to pay within the specified limit, otherwise SmmLak will not be responsible for balance charge disturbance.
Pay attention to the following notices when paying and recharging your account balance in SmmLak Panel:
1- When pasting the SmmLak wallet address on your wallet's submission page, carefully match the address with the address on the SmmLak platform (to avoid phishing scams).
2- Before completing the payment process, match the input address with the wallet address on the SmmLak platform (due to the wallet address change).
The payment to the old SmmLak wallet address is not approved, and you are responsible for this mistake.
3- When paying crypto, pay attention to the selected network and choose the requested network for the correct transfer. Otherwise, your payment will not be received on SmmLak platform.
4- SmmLak is not responsible for errors or problems in payment through the payment gateway and crypto money transfer network.
Therefore, if you have a problem with your payment through one of the portals, send a ticket to the support of the relevant portal, and track your problem through them.
SmmLak User Agreements
These terms constitute a legal agreement and a binding contract between users and operators of SmmLak. So read the following conditions carefully.
1- Contractual relationship:
These terms and conditions are a legal agreement that users of the SmmLak site and SmmLak company members must be bound by.
2- Additional conditions:
Due to the rapid development of social media platforms, it should be noted that these conditions between you users and members of SmmLak do not cover all the rights and obligations of each party, as well as fully aligning with the needs of does not guarantee future development.
Therefore, the Privacy Policy, the SmmLak Site Rules, and all other agreements separately concluded between the Site Users and the SmmLak Company are considered as additional terms that are an integral part of them.
Your use of SmmLak services is deemed as acceptance of the above supplementary conditions.
3- Changes in these conditions:
SmmLak Company reserves the right to change these terms at any time at its discretion. SmmLak will notify you of such changes by updating the Terms on its website and changing the [Last Edited] date displayed on this page.
Any changes or modifications to these Terms will be effective upon posting on the SmmLak website or posting to users.
Therefore, your continued use of SmmLak Services will be deemed acceptance of the revised Agreement and Rules.
To ensure your understanding of the terms and conditions governing your access to and use of the SmmLak Services, you are encouraged to review these Terms frequently.
4- Prohibition of use:
By accessing and using the SmmLak services, you guarantee that you will not commit crimes such as (violence, sex discrimination, discrimination, illegal activities, criminal acts, smuggling, human trafficking, narcotics, illegal possession of firearms, cannabis cultivation, fraud , property crimes, benefit fraud, illegal workers, or events punishable by law), you do not use on your social media.
SmmLak reserves the right to select markets and jurisdictions in which to conduct business, and may, in its sole discretion, limit or refuse to provide SmmLak Services in certain countries.
1- Registration:
All users must apply for an SmmLak account at (https://SmmLak.com/signup) before using the SmmLak Services.
When you register an SmmLak account, you must provide the information specified in this paragraph or as otherwise requested by SmmLak.
You must also accept these Terms, Privacy Policy and other SmmLak Platform Rules.
SmmLak may, in its sole discretion, refuse to open an SmmLak account for you.
You agree that you will provide complete and accurate information when opening an SmmLak Account, and you agree to update any information you provide to SmmLak in a timely manner to maintain the integrity and accuracy of the information.
Each user (including an individual, business or legal entity) must have only one primary account at any given time.
2- Merit:
By registering to use an SmmLak account, you warrant that you are bound by the following clauses:
1- As an individual, you are at least 18 years old or of legal age to form a binding contract under applicable law.
2- As an individual, legal entity or other organization, you have full legal capacity and sufficient permissions to enter into these terms.
3- You have not been suspended or removed from the SmmLak site or platform due to inappropriate use of SmmLak services.
4- You do not have more than one SmmLak account.
5- If you act as an employee or representative of a legal entity and enter these terms on their behalf, you guarantee that you have all the necessary rights and permissions to bind that legal entity and access and use the SmmLak.
6- You undertake that the SmmLak platform and SmmLak services are in line with the laws and regulations related to you or the legal entity you act on behalf of.
7- You also undertake that you will not support illegal activities such as (money laundering, corruption and financing of terrorism, illegal activities and fraud), and you will operate in line with international laws and regulations and the Smmlak site.
8- Please note that there are legal requirements in various countries that may limit the products and services that SmmLak Panel can legally provide.
Accordingly, certain products and services and certain functions on the SmmLak Platform may not be available, or may be restricted in certain jurisdictions or regions or for certain users.
9- You are responsible for notifying and complying with any restrictions or requirements imposed in relation to access and use of the SmmLak Platform and SmmLak Services in any country from which you access the SmmLak Platform and SmmLak Services.
10- The SmmLak Company reserves the right to impose additional restrictions on the access and use of the SmmLak Platform and SmmLak Services at any time without prior notice.
1- Observance of politeness and mutual respect in sending tickets and calling:
SmmLak Company believes that it should be respectful and ethical in its relationship with its customers.
The members of SmmLak company are obliged to observe courtesy and respect in dealing with customers.
In case of any violation or inappropriate treatment by SmmLak members, we request the subscribers to inform the SmmLak management at the email address (Admin@SmmLak.com), in order to help the SmmLak company in respecting the rights of customers and observing ethics.
Also, all customers are required to be courteous and respectful, even when their service experiences problems or disruptions for any reason.
Users should treat each other with mutual respect when writing support tickets and phone calls, and under no circumstances be disrespectful or rude.
In case of any disrespect or obscenity on the part of the users, the account will be blocked, and SmmLak Company will have the right to suspend all services of that user.
2- Force majeure and unforeseeable events:
SmmLak Company is not responsible for non-fulfillment of its obligations in cases of emergency and force majeure such as (natural disasters, war, riots, social chaos, explosions, strikes, government restrictions and sanctions).
But if such cases occur, SmmLak company will do its best to reduce the effects of these cases.
The occurrence of any emergency situation does not cause users to violate the terms of service.
Sanctions and the impossibility of currency exchange will also be an emergency.
As an important part of the SmmLak ecosystem, SmmLak primarily serves as a global online platform for digital marketing assets.
SmmLak also provides users with a social media marketing platform, technical services and other services related to digital assets.
As we explained earlier, users must first register and create an account with SmmLak Panel, and deposit digital assets to their SmmLak Panel account prior to social media marketing and using SmmLak services.
Although SmmLak is committed to maintaining the accuracy of the information provided through the SmmLak Services, SmmLak cannot guarantee its accuracy, applicability, reliability, integrity, performance or suitability.
Also, SmmLak will not be responsible for any loss or damage that may occur.
Directly or indirectly through your use of these materials, the information about SmmLak services may change without prior notice, and the main purpose of providing such information is to help users make independent decisions.
SmmLak Company does not provide any investment advice, and is not responsible for the use or interpretation of SmmLak information or any other communication medium.
All SmmLak users should understand the risks involved in digital marketing, and are advised to exercise caution and responsible marketing within their abilities.
1- Verification of user identity:
Your registration for an account on SmmLak will be deemed your consent to provide personal information required for identity verification.
Such information will be used to verify the identity of users, identify traces of money laundering, terrorist financing, fraud and other financial crimes through SmmLak or other lawful purposes as stated by SmmLak.
We collect and use such information in accordance with our Privacy Policy.
In addition to providing such information, you agree to allow us to record that information during the period that your account is active and for one year after your account is closed, in accordance with global industry standards for data retention.
You also authorize us to conduct necessary investigations, directly or through third parties, to verify your identity, or to protect you or SmmLak Company from financial crimes such as fraud.
The information we need to verify your identity may include, but is not limited to, your name, email address, contact information, phone number, username, government ID, date of birth, and other information collected during registration.
You must confirm the correctness and accuracy of the required information when providing it.
After registration, you must ensure that the information is correct, complete and up-to-date if it changes.
If there are reasons to believe that any of the information you have provided is false, inaccurate, out of date or incomplete. SmmLak Company reserves the right to send you a notice and request correct information correction.
You may terminate all or part of the SmmLak services we provide to you. If the contact information you provide is incorrect, you will be solely responsible for any losses or expenses incurred by SmmLak during your use of the SmmLak Services.
You hereby acknowledge and agree that you are responsible for updating all information in the event of any changes.
You also acknowledge and agree that your personal information may be disclosed to credit bureaus and fraud prevention or financial crime prevention agencies, which may respond to our response.
2- Account usage requirements:
SmmLak account can only be used by the account registrant. SmmLak Company reserves the right to suspend, block or cancel the use of SmmLak Accounts by persons other than the Account Registrant.
If you suspect or become aware of any unauthorized use of your username and password, you must notify our support team immediately.
SmmLak Company shall not be liable for any loss or damage resulting from the use of your SmmLak Account by you or any third party without your permission.
3- Account security:
SmmLak Company is committed to maintaining the security of user's trust funds and has implemented industry standard protection for SmmLak services.
However, the actions of any user may pose risks.
You agree to treat your access credentials (such as username and password) as confidential information and not to disclose such information to any third party.
You also agree that you are solely responsible for taking the necessary security measures to protect your SmmLak account and personal information.
You shall be solely responsible for maintaining the security of your SmmLak account and password, and shall be responsible for all orders and transactions entered into under your SmmLak account.
SmmLak Company is not responsible for any loss or consequences resulting from authorized or unauthorized use of your account credit, including disclosure of information, dissemination of information, consent or provision of various laws and agreements, renewal of online contract, etc.
By creating an SmmLak Account, you hereby agree that you will immediately notify the SmmLak Support Team if you become aware of any unauthorized use of your SmmLak Account and password or any other breach of security.
You will strictly comply with all SmmLak mechanisms or procedures regarding (security, authentication, order registration, charging, use of the Services and other related assets).
Note that at the end of each visit, you will take appropriate steps to exit the SmmLak panel.
Access to the SmmLak Services requires the provision of certain personally identifiable information.
Please review SmmLak's Privacy Policy for a summary of SmmLak's guidelines regarding the collection and use of personally identifiable information.
SmmLak Privacy Policy
We use your personal information to communicate with you about SmmLak services. So read all the following conditions carefully.
What personal information does SmmLak collect and process from users? And why does it process this information?
1- The information that SmmLak receives from you includes (Name, Gender, Date of birth, Email address, Phone number, Nationality, Device ID and Transaction information).
2- SmmLak transaction services use your personal information to process orders and communicate with you about orders and services.
3- We use your personal information to communicate with you regarding SmmLak services.
4- We collect and process your identity information and personal data, to identify you with the commitments you make, and support (KYC) under applicable laws and regulations and anti-money laundering laws and regulations.
5- We use your personal information according to the laws (EU and UK GDPR).
6- Contract execution: when SmmLak provides products or services to you, or communicates with you about them. This includes when we use your personal information to receive and fulfill orders and process payments.
7- Legal requirement: In order to comply with our legal obligations under applicable laws and regulations and anti-money laundering laws and regulations, we need this information from you.
8- Your consent when we ask you to process your personal information for a specific purpose that we inform you about.
Once you consent to the processing of your personal data for a specific purpose, you can withdraw your consent at any time and we will stop processing your data for that purpose.
9- Information about your behavior: We may process information about your behavior and activity for marketing and advertising purposes, which is in your interest.
10- Improving our services: We process personal information to improve our services and provide you with a better user experience.
11- Recommendations and personalization: We use your personal information to recommend features and services that may be of interest to you, identify your preferences, and personalize your experience with SmmLak Services.
12- We use your personal information in line with the laws and regulations as well as in line with the goals and growth of your business.
SmmLak uses encrypted algorithms and security protocols for users' personal information. For this reason, all information in our database is completely protected.
SmmLak maintains physical, electronic and procedural safeguards related to the collection, storage and maintenance of your personal information, so that users' personal information does not leak outside the company.
Our security procedures are such that we may ask you to verify your identity, so that we can protect your account from unauthorized access to your password by others.
We recommend that you use a unique password for your SmmLak account, which is not used for other online accounts, and log out of the shared computer when you are finished using it, and your SmmLak account login information Do not store.
No, we do not use your personal information for personal or organizational advertising.
We will only use your information for SmmLak ads in order to provide you with the best user experience.
We may use your personal information for targeting, modeling or analysis purposes, as well as marketing and advertising, all of which are in line with SmmLak's rules and regulations and to grow your business.
SmmLak will retain your personal information until your continued use of SmmLak services, as long as it is needed to fulfill the purposes described in this Privacy Notice.
We retain your information as may be required by law, including for tax and accounting purposes, compliance, or anti-money laundering laws.
The SmmLak site uses cookies and similar tools to improve your user experience, provide SmmLak services and understand how customers use SmmLak services.
Depending on the laws applicable in the region where you are located, the cookie banner in your browser will tell you how to accept or reject cookies.
No, information about SmmLak users is an important part of our business, and we strive to protect this information because users enter their information trusting that it will be kept safe. We also try to protect this information and do not provide user information to any person or organization.
It is possible that SmmLak provides users' personal information to different departments of its company, all of which are members of SmmLak. And be sure, that your personal information will not be transferred outside SmmLak company.
We have people in the company who are responsible for services such as (data analysis, providing marketing assistance, content delivery and evaluation, payment processing and credit risk management).
These third-party service providers only have access to the personal information needed to perform their duties, and use your personal information in accordance with the laws and regulations established by SmmLak, and do not use your personal information for other purposes.
In addition, all members of SmmLak are committed to processing users' personal information in accordance with SmmLak's contractual agreements and only as permitted by data protection laws.
Yes, in order to access your information, you need to submit your request via ticket to our support team. Then our team will respond to your request as soon as possible.
You can access your information including (name, email address, payment options, profile information and transaction history).
If you choose to use the SmmLak Services, your use and any privacy disputes are subject to this Notice and our Terms of Use.
If you have any privacy concerns on SmmLak, please submit your concern to us in a ticket and our team will address and resolve your issues.
You also have the right to communicate your request to your local data protection office at SmmLak by email at Admin@SmmLak.com.
Some SmmLak services may change, and so will our privacy notice.
You should check the SmmLak website frequently to see the latest changes.
When an updated version of the Privacy Policy is published, your continued access to SmmLak means that you agree to the updated content.
You also agree to abide by the updated Privacy Notice. Unless otherwise stated.
Our current Privacy Notice applies to all information we have about you and your account.